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Yokosuka Trials AI Chatbot to Enhance Municipal Operations

Yokosuka, AI chatbot, ChatGPT, municipal operations, efficiency, government services, trial use, machine learning, central government, reforms, work practices, benefits, risks.


Yokosuka, a city located south of Tokyo, has recently started a trial use of artificial intelligence chatbot ChatGPT across all of its offices. The city officials hope that ChatGPT will improve the efficiency of its operations. In the one-month trial, Yokosuka will use ChatGPT to make bulletins, summarize records of meetings, edit documents for typographical errors, solicit proposals for new projects, and gain advice for its policies. Chatbots are software applications trained using massive amounts of data from the internet, enabling them to process and simulate human-like conversations with users.

The generative AI will only use non-confidential data entered by the city officials, and confidential data will be excluded. City officials will enter questions or instructions in LoGoChat, a chat tool already introduced for local governments and connected with ChatGPT for the trial.

 

Mayor Katsuaki Kamiji believes that ChatGPT is a tool that the municipal government can use to help residents lead happier lives. If the trial proves its usefulness and effectiveness in improving municipal operations, the city will officially adopt the generative AI. The central government's ministries and agencies are also considering using ChatGPT for purposes including helping generate responses to lawmakers' questions in parliamentary sessions.


Yokosuka, AI chatbot, ChatGPT, municipal operations, efficiency, government services, trial use, machine learning, central government, reforms, work practices, benefits, risks.


 

ChatGPT, launched in November 2022 by U.S. venture OpenAI as a prototype, stands for Chat Generative Pre-trained Transformer and is driven by a machine learning model that works much like the human brain. It is one of the many tools that the Japanese government is considering to promote reforms in work practices at central government offices and agencies.

 

The trial use of ChatGPT in Yokosuka's municipal government is just one example of how artificial intelligence can improve efficiency and enhance public services. As more governments around the world explore the potential of AI, what do you think are the benefits and potential risks of relying on AI technology in government operations? Share your thoughts in the comments section below.

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