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Yokosuka Trials AI Chatbot to Enhance Municipal Operations

Yokosuka, a city located south of Tokyo, has recently started a trial use of artificial intelligence chatbot ChatGPT across all of its offices. The city officials hope that ChatGPT will improve the efficiency of its operations. In the one-month trial, Yokosuka will use ChatGPT to make bulletins, summarize records of meetings, edit documents for typographical errors, solicit proposals for new projects, and gain advice for its policies. Chatbots are software applications trained using massive amounts of data from the internet, enabling them to process and simulate human-like conversations with users. The generative AI will only use non-confidential data entered by the city officials, and confidential data will be excluded. City officials will enter questions or instructions in LoGoChat, a chat tool already introduced for local governments and connected with ChatGPT for the trial.   Mayor Katsuaki Kamiji believes that ChatGPT is a tool that the municipal government can use to he...